경영학원론

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Chapter Outline
• Differentiate between various ethical frameworks and describe how they influence the way managers navigate complex ethical decisions
• Describe the different types of moral dilemmas that managers face both inside and outside their organizations
• Explain the ethical, legal, and financial obligations of a business and how these influence a firm’s approach to corporate social responsibility
• Outline the link between corporate social responsibility and the overall performance of a firm

Introduction
• Study of ethics seem simple, but one of the most complex topics in business
• Managers face many unclear situations
• Decision have no clear or correct answer
• Rely on personal values, beliefs, and ethics to navigate difficult decision
• Face pressures from boss, shareholders, customers, competing companies, performance pressures
• Fear of embarrassment, loss of promotion, retribution
• Values
• Taught from parents, teachers, friends, and role models

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